Money Back Guarantee
Want to buy a Coffeeza Machine but have your doubts? Return your machine within 10 Days if you're not satisfied with your purchase and get your money back. Buying a new coffee machine cannot get easier than this!!!View Machines
100% Money Back
Money Back Guaranteed
Get full refund on your machine purchase. Only a minimum shipping charge of Rs. 98 to be paid for return courier.
10 Days Return
Machine Purchase Made Easy
Return the machine within 10 days, if you are unhappy with the purchase. Re-pack according to the instructions in video, we arrange the pick up
Hassle Free Process
Our Return Policy Is Simple
The machine will be inspected at the warehouse. Misused & Damaged machines will not pass inspection & will be returned back.
Get your full refund
When the machine passes inspection a full refund is given against the purchase, after deducting a courier charge of Rs. 98 only.
HOW DOES IT WORK
Buy the Machine
Buy any Coffeeza machine for a gourmet coffee experience daily.
Experience the ease of brewing premium coffee at the touch of a button
Unhappy? Request Return
If you don't like the machine, initiate return request, within 10 days of delivery.
Inspection will be done, re-pack according to instructional video. We arrange pick up.
Inspection at warehouse
Machine will be inspected for damages, misuse & missing parts. Those that fail will not qualify for refund.
On passing inspection, full refund is made on purchase. Failed machines will be returned back to customer.
There is no catch. This program has been designed to make your coffee machine purchase hassle free. Coffeeza machines are designed to extract coffee at superior 19 bar pressure (similar to cafes). This results in richly extracted coffee with indulgent layers of crema on top. One can experience this promise, when they actually use the machine themselves. If you are still unhappy after the purchase, this program allows you to return the machine and get your money back. As simple as that.
As simple as buying clothes online. You have to initiate a return request within 10 days of machine delivery, if it does not match up to your expectations, any request later than this will not be entertained. Also the machine cannot be misused, damaged or broken on usage, such issues will lead to a definite failure in the inspection test, the machine will be shipped back to you and no refund will be given. The company reserves the right to do so.
No, there aren't any hidden charges. The only additional cost that you incur is a very minimal amount of Rs. 98, which is charged for picking the machine and getting it to our warehouse for inspection. This amount will be deducted from the final refund amount
After the return request, we arrange a courier to collect the machine from the customers location, provided the customer has packed the machine as per instructions. It is then brought to the warehouse for inspection, to check misuse, damages or missing parts. On passing inspection, the refund is initiated within 24hrs working hours.
Re-packing the machine is very essential when shipping the machine back, to avoid damage in transit. A detailed video is shared by Coffeeza with clear instructions on how the re-pack the machine. Failure to do so, may lead a damage and failure in inspection. Our support team is always available on the Toll Free No. 1800 123 5171 for any assistance in this matter.
We introduced this program to make your buying experience better. However, any misuse, damage, missing parts or careless handling of machine and non adherence to re-packing instructions will lead the machine failing the inspection. The company reserved the right to machines will be ship such machines back to customer without any refund.