Help Center

General Queries

What makes Coffeeza coffee superior to other brands?

Where can I get to taste your coffee?

I have a technical question about my machine. Whom can I ask?

What are the delivery options?

I have received damaged, missing, expired or incorrect items in my order. What do I do?

What is your return policy?

How can I track my order?

What do I do if my machine breaks down?

What is the warranty period for Coffeeza machines?

How do I know that your machines are reliable?

What is Descaling? How do I clean and maintain my machine?

How does the Coffeeza capsule concept compare with other brewing formats?

Do Coffeeza capsules contain any food allergens, GMO or preservatives?

Which machines are Coffeeza capsules compatible with?

How do I dispose off my capsules?